Hi Vijay, Totally agree with you on hometown. We had a horrible time with them. Having bought an apartment recently I was hoping to get a one stop shop to redo the entire bathroom. The Sales persons were generally clueless and could not explain the variety or price differences between products. They finally sold us their design services fo about 2k. I had to follow up on a daily basis to find out whether anybody had worked on it. Each person would tell me that someone would call back in 10 miutes. That 'someone' never called. Finally we went there a week later. The designer showed us a autocad drawing that had all the measurements wrong. He then claimed that it was worked on by someone else and she had gone on leave. After trying to still work it out I realized I had wasted my time and asked for my money back. They agreed to give a credit note but I would have to wait a week as it needed to comfe from Mumbai.